Privacy Policy
Last updated: January 22, 2026
1. Introduction
Pixola provides AI-powered image generation tools. This Privacy Policy explains how we collect, use, and share information when you use our website, apps, and services.
2. Information We Collect
- Account information: name, email address, profile image, and subscription details.
- Content and inputs: prompts, settings, and other inputs you submit for generation.
- Generated content: images and metadata associated with your generations.
- Usage data: app interactions, device and browser information, and log data such as IP address and timestamps.
- Payment information: billing details are processed by our payment providers; we receive limited payment metadata (such as plan and status).
3. How We Use Your Information
- Provide and operate the Pixola service, including generation, history, and account management.
- Process payments, manage credits, and prevent fraud or abuse.
- Improve product quality, performance, and safety.
- Communicate with you about updates, support requests, and service notices.
- Comply with legal obligations and enforce our policies.
4. AI Generation and Content Storage
We store prompts, settings, and generated images to provide the service, enable history, and support account features. You can request deletion of your content by contacting us.
5. Sharing of Information
We may share information with:
- Service providers that help us operate the platform (hosting, analytics, payments).
- Law enforcement or regulators if required by law or to protect rights and safety.
- Business successors in the event of a merger, acquisition, or asset sale.
6. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the service is used.
7. Data Retention
We retain information as long as needed to provide the service or comply with legal obligations. You can request deletion of your account and associated data.
8. Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no system is completely secure.
9. Children's Privacy
Pixola is not intended for children under 13, and we do not knowingly collect their data.
10. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. You can also opt out of marketing emails at any time.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated date will appear at the top of this page.
12. Contact Us
If you have questions about this policy, email us at privacy@pixola.ai.